Craig & Wheeler Realty & Auction, LLCCraig & Wheeler Logo

Contact us at 931.684.9112

FAQs

We have compiled a list of frequently asked questions, organized by topic, to make it easier to get answers to common questions asked by our clients.

Auctions

  • 1. What happens if two people are bidding on an item, and both individuals bidding thought they had the final bid? Who gets the item?

    This is something that will occur at auctions. When you are an auctioneer, it is very hard to spot or hear every bid when 200 eyes are on you. Sometimes, people are swatting flies,waving at friends, and trying to cool off with a handheld fan.
    The Auctioneer is the sole individual that has the FINAL DECISION. He may open the biding up between the two individuals if it is a situation when he feels that two groundmen thought they both had the winnning bidder. Sometimes, the auctioneer knows where he was with the Final Bid and the decision is made to close bidding.
    This is a part of auctions that people sometimes take very personal, but we always treat the situation as we would like to be treated. We will make every effort not to miss your bid.

  • 2. I am new to attending auctions, what do I need to bring?

    As far as our registration on auction day, we will always require a driver’s license or valid I.D with the pertinent information that our staff will need. We accept cash and approved checks day of sale. If purchasing Real Estate, then we will need a bank letter along with check, or a cashier’s check. For weather, we normally will have a tent onsite if inclimate weather is forecasted. Portable heaters will be inside tents on cold days. We have several hundred chairs, but you might want to bring your own in case we run out of chairs. Consessions are per the individual auction, but normally available. Bathrooms or portable toilets are available at every sale. 

Real Estate

  • 1. Do I need to bring anything along when I'm looking at homes?

    Bring your own notebook and pen for note taking and a flashlight for seeing enclosed areas. Be prepared to “snoop around” a little. After all, you want to know as much as possible about the home you buy. Sellers understand that because their home is on the market, it will be looked over pretty thoroughly. If you need to go back to a home for another look, we will be happy to schedule another viewing appointment. Be sure to ask any questions you have about the home, even if you feel you’re being nosy. You have a right to know. It’s important to know that the seller will supply the buyer with a Residential Property Disclosure, which is supposed to disclose any defects known by the seller. A copy of this form is found toward the back of this book.

  • 2. Is an older home as good a value as a new home?

    It’s a matter of personal preference. Both new and older homes offer distinct advantages, depending upon your unique taste and lifestyle. New homes generally have more space in the rooms where today’s families do their living, like a family room or activity area. They’re usually easier to maintain, too. However, many homes built years ago offer more total space for the money, as well as larger yards. Taxes on some older homes may also be lower.

    Some people are charmed by the elegance of an older home but shy away because they’re concerned about potential maintenance costs. Consider a home warranty to get the peace of mind you deserve. A good Home Warranty plan protects you against unexpected repairs on many home systems and appliances for a full year or more after you move in.

  • 3. When I start visiting homes, what should I be looking for the first time through?

    The house you ultimately choose to call home will play a major role in your family’s life. A home can be an excellent investment, of course, but more importantly, it should fit the way you really live, with spaces and features that appeal to everyone in the family.

    At each home, pay close attention to these important considerations.

    • Is there enough room for you now, and in the near future?
    • Is the home’s floor plan right for your family?
    • Is there enough storage space?
    • Will you have to replace the appliances, carpet, or mechanicals?
    • Is the yard the size that you want?
    • Are there enough bathrooms?
    • Will your present furniture work in this home?

Website

  • 1. How do I change my password?

    In order to change your password, you must be logged in to our website.  Once logged in, click on your name in the top left portion of the screen.  Click on the “Change” link next to Password.  The “Change Password” page will appear, you must enter your new password twice and lastly enter your current password to confirm the change. 

  • 2. How do I change my email address?

    In order to change your email address, you must be logged in to our website.  Once logged in, click on your name in the top left portion of the screen.  Click on the “Change” link next to Email.  The “Change Email” page will appear, you must enter your new email address and lastly enter your current password to confirm the change. 

  • 3. How do I save a property listing?

    In order to save a property listing, you must be registered with the site.  Once you have registered and logged in to the site, perform a property search and click the listing link in the results page.  Once the property listing has loaded, look directly under the property photo for the “Save Listing” button.  Click the “Save Listing” button to complete.

  • 4. How do I save a property search?
  • 5. How do I sign up for the mailing list (i.e. Auction Notifications)?

    You have two ways to join our mailing list.  You can sign up for our mailing list by registering with us via the large “Register with us Now” link on the home page.  On the registration form - there is an opt-in to receive emails from us, simply ensure “Yes” is selected from the drop down menu before you “Submit” your registration.  If you prefer not to register, you can join the mailing list by clicking on the large “Join our Mailing List” link on the homepage.  On the mailing list sign up form, enter your name and email address.  Whichever route you choose, you will be sent an email requesting confirmation.  A link will be provided in the email that will allow you to confirm.

  • 6. How do I register?

    In the top left hand portion of your screen, look for the “Register” link and follow it.  Fill in the required information and click “Submit”.  You will be sent an email to verify your registration along with instructions on activating your account.

Client Testimonial

"Craig & Wheeler handled my family’s Estate Auction. They were highly organized, efficient, and they handled an emotional situation professionally and with tact. This was my first experience with Craig & Wheeler, and I would definitely use…"

- Cathy Marr Prater (Full testimonial)

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